Write to our team
contact@cyclingpassion.us
Include your order number when contacting us about an existing purchase.
Can’t find what you need?
Contact our Customer Service Team
- contact@cyclingpassion.us
-
(310) 889-0156
-
6897 Grenadier Blvd, Naples, Florida, United States
-
Monday — Friday, 9am — 5pm ET
Questions before or after ordering
Let’s solve what’s next.
Tell us what you are comparing, where an order is going or what needs attention. Clear details help us give you a more useful response.
Choose the easiest way to reach us
Contact CyclingPassion
Call for assistance
(310) 889-0156
Have the model or order number ready so we can understand the request faster.
Business address
THE KRUPKA FOUNDATION, INC.
6897 Grenadier Blvd
Naples, FL 34108
United States
Send a message
Give us the details that matter
For product questions, tell us the model and feature you are comparing. For order support, include the order number and checkout email address.
- Product selection and specification questions
- Order status and delivery assistance
- Return or refund questions
- Warranty and troubleshooting support
- Privacy requests and account questions
A little preparation saves time
Before you contact us
Questions about a product
Send the model name, your height, typical terrain, storage situation, expected cargo and the specifications you are comparing.
Questions about an order
Send the order number, checkout email, affected item and relevant tracking number. Add clear photographs when reporting shipping damage.
Technical or warranty support
Send the model, serial number if available, a precise description of the issue, troubleshooting attempted, and focused photos or video.
Returns and refunds
Review the current Returns & Refunds Policy and contact us before shipping anything back. Keep all original packaging while the request is reviewed.
Contacting us about privacy?
Use the dedicated privacy page to choose an opt-out, access, correction, deletion or other request type.
